Technical
Visit the website: http://centraal.uk.knowledgebox.com/kbase
Email: schools.cd-romhelpdesk@pearson.com including your contact details and the ISBN of the product
Call customer services on 0870 6073777 and request technical support from Monday to Friday during office hours.
For the Whiteboard Active CD-ROMs:
Minimum hardware requirementsFor PC
The following hardware is the minimum required for the PC you use to work on Whiteboard Active, whether it is a standalone PC or on a network (a client PC):
- IBM compatible PC
- Intel Pentium 3 at 500 or 600 MHz processor or faster
- 256 MB RAM
- 1GB free space on hard disk
- Sound card and speakers
- CD-ROM drive 16x speed
- 1024 x 768 screen resolution at 16 bits per pixel (thousands of colours)
- 100Base-T Ethernet NIC network
For the server
The following hardware is the minimum required for the server you use to run Whiteboard Active when installed on the network:
- Pentium 4 2GHz
- 1GB RAM
- 1000Base-T Ethernet recommended
- 20% free drive space on shared partition
Whiteboards
The following interactive whiteboards are supported:
- Hitachi software
- Promethean ACTIVboard
- Smart Technologies SMART Board
Networks
The following networks are supported:
- Windows 2000 Server
- Windows 2003 Server
- RM Community Connect 3
For the E Big Book CD-ROMs
Works on Windows PC 98/2000 or XP


SUPPORT